News & Insights
Q&A with MTL's Managing Director Damian McLanachan on Cold Chain Logistics
In an era where precision and reliability are paramount, the logistics of transporting temperature-sensitive goods present a unique set of challenges and complexities. Planning, experience, monitoring and reporting, alongside open communication, are all hallmarks that make McLanachan Transport (MTL) a trusted supply chain transportation partner for many customers across varied sectors.
In this Q&A Interview, MTL's Managing Director Damian McLanachan, who has led the company to become an established and trusted cold chain logistics partner, joins us to explore the intricacies of cold chain management and explain MTL's robust strategies, innovative approaches, and stringent compliance practices, which add value to organisations supply chains. Damian discusses how MTL maintains the integrity of temperature-sensitive goods during transportation and storage, the pivotal role of cold chain logistics within the broader supply chain, and how the company is preparing for the future in this specialised field. Join us as we discover MTL's commitment to excellence and reliability in meeting global Good Distribution Practice (GDP) requirements. Whether you are a stakeholder in the pharmaceutical, food, or any other industry requiring cold chain solutions, this piece promises valuable insights for your transport decision-making.
Thanks for taking the time to chat Damian. GDP Cold Chain is vital to many sectors supply chain, so we are keen to hear your thoughts and insights. Firstly, please tell everyone about MTL? History and services?
Certainly! At MTL we've provided UK and European logistics services to companies for over 40 years. Our services include temperature-controlled transport, material handling, and warehousing solutions.
From our base in Central Scotland, we've built a solid reputation with long-standing clients, and our reliability and flexibility have benefited several sectors with their transporting needs. Our history continues to shape how we build relationships, deliver services and ensure we become an integral part of our customers’ supply chain operations.
We have a culture of 'No Surprises' that we pride ourselves on. Our clients trust us to deliver their consignments with safe, secure, and monitored delivery. We've been a trusted option for long-standing clients from Customs Management, Logistics Planning, and Groupage Solutions.
How does McLanachan Transport ensure the integrity of the cold chain during transportation and storage of temperature-sensitive goods?
Ensuring the integrity of the cold chain during the transportation and storage of temperature-sensitive goods is a top priority for McLanachan Transport. We leverage a comprehensive approach that combines state-of-the-art technology, stringent protocols, and a highly trained team to maintain optimal conditions for these sensitive products.
We continually invest in advanced, industry-leading, and reliable refrigeration and temperature-controlled equipment. Our fleet is equipped with cutting-edge cooling technology and IoT sensors that continuously monitor temperature, humidity, and other critical parameters in real-time. This allows us to ensure that conditions remain within the required range throughout the entire journey, from pickup to delivery.
We implement rigorous quality assurance protocols, something we are very focussed on. These include regular maintenance and calibration of our refrigeration units, as well as detailed pre-trip and post-trip inspections. Our drivers and logistics personnel undergo extensive training to handle temperature-sensitive goods, ensuring they understand the importance of maintaining strict temperature controls and are proficient in using our monitoring systems.
Our team use a sophisticated tracking and management software to provide end-to-end visibility of our shipments. This technology not only helps us track the location of goods but also alerts us to any potential deviations from the set temperature parameters, enabling us to take immediate corrective action if necessary. This proactive approach minimises risks and ensures that the integrity of the cold chain is preserved.
At MTL, we understand the critical nature of temperature-sensitive goods and the trust our clients place in us to deliver their products safely and reliably. By combining technology, rigorous protocols, and a dedicated team, we ensure the highest standards of cold chain integrity.
Can you explain the role of cold chain logistics within the broader supply chain, and how it contributes to overall operational efficiency?
In the broader supply chain, effective and robust cold chain logistics plays a critical role in ensuring the safe and effective transportation and storage of temperature-sensitive goods. This logistics segment is pivotal because it directly impacts product integrity, safety, and compliance, particularly for industries like pharmaceuticals and food.
For instance, the pharmaceutical industry relies heavily on cold chain solutions to maintain the efficacy of vital medications that require controlled temperatures, ranging from vaccines to biologics. Efficient cold chain logistics not only ensures compliance with global Good Distribution Practices but also minimises waste. In the food industry, cold chain logistics is equally essential. It ensures that perishable products, such as fruits, vegetables, dairy products, and meats, reach consumers in optimal condition, thereby reducing spoilage and extending shelf life.
By maintaining the integrity and extending the usability of products, cold chain logistics enhances operational efficiency across the supply chain. It enables everyone at MTL to deliver high-quality products consistently and meet regulatory requirements. All of which contribute to overall operational excellence and customer satisfaction.
What specific challenges does McLanachan Transport face when managing cold chain logistics compared to traditional supply chain operations?
I can tell you firsthand that navigating the cold chain logistics landscape presents a unique set of challenges compared to traditional supply chain operations. The upmost importance is maintaining the integrity of temperature-sensitive goods throughout the entire journey. Unlike non-perishable items, products like fresh produce, pharmaceuticals, and certain chemicals require stringent temperature controls to preserve quality and safety.
Regulatory compliance adds another layer of complexity to cold chain logistics. With stringent regulations governing food safety, pharmaceutical handling, and environmental protection, ensuring compliance across international borders requires continuous monitoring and adaptation to evolving legislation and standards. At MTL, we have a trusted customs management team that can expertly manage any potential issues of cross-border transportation, keeping our customers updated along the way.
In essence, while traditional supply chain operations have their challenges, cold chain logistics demand a heightened level of precision, technology integration, and contingency planning to overcome the unique obstacles inherent in preserving the integrity of temperature-sensitive goods.
How does McLanachan Transport leverage technology and innovation to optimise cold chain logistics processes and ensure product integrity, quality and safety?
Following on from your last question, leveraging technology is how we face the challenges found in cold chain logistics.
Technology and innovation are at the heart of MTL Transport's approach to optimising cold chain logistics processes and ensuring the integrity, quality, and safety of our clients' products. At MTL, we recognise that in today's fast-paced and interconnected world, leveraging cutting-edge technology is not just an advantage; it's a necessity.
One of the ways we harness technology is through the implementation of advanced monitoring and tracking systems. These systems utilise IoT (Internet of Things) sensors and GPS technology to provide real-time visibility into the conditions of temperature-sensitive shipments throughout the entire supply chain journey. By continuously monitoring factors such as temperature, humidity, and location, we can proactively identify and address any deviations from the optimal conditions, ensuring that products remain within the required specifications and minimising the risk of spoilage or damage.
We invest heavily in state-of-the-art refrigeration and temperature-controlled storage facilities, equipped with the latest advancements in cooling technology. These facilities are strategically located to minimise transit times and optimise the efficiency of our cold chain operations.
Using data analytics and predictive modelling has ensured we optimise routing and scheduling, accounting for factors such as traffic patterns, weather forecasts, and demand fluctuations. This proactive approach allows us to streamline operations.
In essence, technology and innovation are integral to MTL Transport's commitment to delivering excellence in cold chain logistics, ensuring that our clients' products reach their destination safely, securely, and in optimal condition.
We all know the importance of maintaining regulatory compliance in cold chain logistics. How does McLanachan Transport address these requirements?
Regulatory compliance is indeed paramount in cold chain logistics, given the sensitive nature of the goods we handle. We ensure adherence to regulatory standards throughout our operations and supply chain transportation, making it a main priority in our procedures. We maintain a comprehensive understanding of the regulatory landscape governing cold chain logistics. We continuously monitor updates and changes to these regulations to ensure that our practices remain compliant.
We implement rigorous quality assurance protocols throughout our operations. From the moment a temperature-sensitive product enters our custody to its final delivery, we have stringent measures in place to uphold product integrity and safety. This includes meticulous temperature monitoring, documentation of handling procedures, and adherence to strict sanitation standards.
We invest in ongoing training and development for our staff to ensure they are well-versed in regulatory requirements and best practices. Our team undergoes regular training sessions on topics such as food safety protocols, cold-chain regulations, and proper documentation procedures.
Our advanced tracking and monitoring systems provide real-time visibility into the conditions of shipments, allowing us to quickly identify and address any deviations from regulatory requirements. We also use digital documentation and electronic record-keeping systems to ensure accuracy and transparency in our compliance efforts, all of which are linked to our ISO processes.
Our commitment to regulatory compliance is ingrained in our company culture and reflected in every aspect of our operations. By prioritising adherence to regulatory standards, we uphold the trust and confidence customers place in MTL Transport as a reliable partner in cold chain logistics.
What measures does McLanachan Transport take to mitigate risks such as temperature fluctuations, equipment failure, or unexpected delays in the cold chain?
At MTL, we have state-of-the-art refrigeration and temperature-controlled storage facilities, equipped with cutting-edge cooling technology. These facilities are meticulously maintained to ensure consistent temperature levels, minimising the risk of spoilage or damage to temperature-sensitive products. This proactive approach allows us to swiftly identify any deviations from the optimal temperature range and take corrective action to mitigate risks.
In terms of equipment failure, we adhere to stringent maintenance schedules and invest in the latest fleet management technologies to ensure the reliability of our vehicles and refrigeration units. Our fleet undergoes regular inspections and maintenance checks, and we have protocols in place to address any issues promptly. If needed, we have contingency plans in place to mitigate the impact of equipment failures, including access to backup vehicles and alternative transport routes.
Our dedicated team of logistics experts monitors shipments in real-time, allowing us to quickly respond to unforeseen events and minimise the impact on our clients' operations. We ensure the delivery of reliable and efficient cold chain logistics solutions, even in the face of unforeseen challenges.
How do you see the future of cold chain logistics evolving, particularly in response to emerging trends or technological advancements?
Looking ahead, the landscape of cold chain logistics is really exciting. I see several key trends and technological advancements shaping the evolution of the cold chain industry.
The demand for transparency and traceability in the supply chain is expected to continue to grow. Consumers are increasingly conscious of the origin and handling of the products they purchase, particularly when it comes to perishable goods like fresh produce and pharmaceuticals. As a result, I anticipate a greater emphasis on technologies such as blockchain, which can provide immutable records of product provenance and movement throughout the supply chain, enhancing trust and accountability.
Sustainability will play an increasingly prominent role in cold chain logistics. With mounting concerns over climate change and environmental impact. We have already taken steps in this route, investing in industry-leading fuel-efficient vehicles, and eco-positive temperature-controlled trailer systems. We have adopted alternative fuel solutions such as Hydrated Vegetable Oil (HVO) fuel. Driving a positive environmental change is at the forefront of everything we want to achieve at MTL.
The rise of e-commerce and direct-to-consumer distribution channels is reshaping the cold chain landscape. With the proliferation of online grocery shopping and meal kit services, there is a growing need for flexible, agile logistics solutions that can accommodate smaller batch sizes and shorter delivery windows.
Overall, the future of cold chain logistics is undeniably exciting. I read that the UK Cold chain set to grow to £17bn by 2029, a combination of emerging trends, technological advancements, and evolving consumer preferences drives this. At MTL Transport, we remain committed to staying at the forefront of these developments, continuously innovating and adapting to meet the evolving needs of our clients and the industry as a whole.
Environmental Social and Governance (ESG) is a very topical area for many organisations right now and an ever-evolving area of business. What can you tell us about MTL’s approach to ESG?
MTL Transport, we recognise the vital importance of integrating ESG principles into our operations. Our ESG strategy is rooted in a commitment to sustainability, social responsibility, and ethical governance practices. we uphold the highest standards of ethics, integrity, and transparency in all aspects of our operations. Our leadership team is committed to promoting a culture of accountability and compliance with regulatory requirements, ensuring that we conduct business in a responsible and ethical manner.
Like I mentioned before, In terms of environmental sustainability, we are dedicated to minimising our carbon footprint and mitigating the impact of our operations on the planet. In recent years we’ve incorporated the option of alternative energy sources such as hydrated Vegetable Oil (HVO) fuel for our customers. We ran a test using HVO oil with three of our vehicles on their journeys, we achieved an astounding 90% reduction in CO2 emissions across these three journeys, marking a significant milestone in our effort to reduce the carbon footprint of our supply chain operations.
On the social front, we prioritise the well-being and safety of our employees, customers, and the communities in which we operate. We maintain a strong focus on workplace diversity, equity, and inclusion, fostering an environment where all employees feel valued and respected.
We also continue to show support for local charities close to our hearts. We recently donated to the Clyde Valley Parent Group, providing sixty seven boxes of Christmas gifts to young people aged 6-17 years. A foundation we are passionate about and continue to support.
We appreciate your insight Damian, and to finish off, can you tell us about MTL's customer base and relationships?
We pride ourselves on cultivating strong, long-term partnerships with a diverse range of clients across various industries. From food and pharmaceuticals to retail and manufacturing, we serve organisations of all sizes, from local businesses to multinational corporations. A mainstay of our success, built over our 40 year history, is lour ability to form effective relationships, not just delivering consignments, but delivering on promises, and a commitment to our customers. It’s a philosophy that’s been driven from our early days of operations by my Father Matt.
Our approach to customer relationships is founded on trust, reliability, and a deep understanding of our clients' unique needs and challenges. Each customer is different, with specific requirements and expectations when it comes to their logistics and transportation needs. That's why we take the time to listen, collaborate, and tailor our services to meet their individual preferences, objectives, and of course their products.
I'm delighted to say that many of our customers have been with us for years, a testament to the quality of service and value we consistently deliver. Open communication and transparency is pivotal for us, ensuring that our clients are kept informed every stage-gate of operations, and every mile of their product journey. Whether it's providing real-time updates on shipment status or offering proactive solutions to address potential challenges, we strive to exceed expectations and foster mutual trust and respect.
We understand that selecting the right transport partner is a crucial decision for any organisation. That's why we are always open to trials and opportunities to prove our worth, which I’m confident is saying, we do, time after time. Sometimes, it takes more than meeting service level agreements; it takes demonstrating our commitment and reliability firsthand. That's why I encourage prospective customers to contact us and learn more about how MTL Transport can support their logistics needs. Whether it's a trial run or a detailed consultation and plan to manage your complete supply chain transportation requirements, we're here to help, and showcase the value we can bring to operations.
To discuss our service capabilities, transport solutions and our approach to sustainable transport for your business, email info@mtltransport.com or call 01698 813 248.
